FAQ's

FAQs

Returns Policy: 

We want you to love your GyftPro purchase! If you're not completely satisfied, no worries – you can return it within 30 days for a full refund or exchange. Just make sure the item is in its original condition with tags attached.

 

Replacements: 

Oops! If your item arrives damaged or defective, we've got you covered. Reach out to us right away, and we'll happily replace it at no extra cost. Just snap a few photos of the damage, and we'll take care of the rest.

 

Lost and Stolen Packages: 

We've got your back if your package goes missing or gets swiped! You've got options here: we can either refund your entire order or send out a single replacement per order, absolutely free. It's all about what works best for you. Just let us know, and we'll take care of the rest with a smile!

 

Shipping Information: 

Sit back and relax – we've got speedy shipping covered! Rates and delivery times may vary, but we'll make sure your order arrives safely and on time. Keep an eye on your order status through your GyftPro account for peace of mind.

 

GyftPro Genie: 

Meet your new gifting BFF – our Genie service! Let us do the heavy lifting by providing personalized gift recommendations based on your recipient's tastes and the occasion. Say goodbye to guesswork and hello to stress-free gifting!

 

Curated Collections: 

Get ready to be inspired! Explore our curated collections filled with top-notch gifts for every occasion. Whether you're shopping for fashionistas, tech lovers, or homebodies, our collections have something special just waiting to be discovered.

 

Got more questions or just want to say hi? Reach out to our super-friendly customer service team, and we'll make sure your GyftPro experience is nothing short of amazing