Privacy policy

GyftPro Privacy Policy

Effective Date: October 24, 2024

Introduction:
GyftPro ("we," "us," or "our") is dedicated to safeguarding your personal information and respecting your privacy rights. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application ("App") and services. By accessing or using GyftPro, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. We comply with applicable laws and regulations, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), and guidelines set forth by Apple, Facebook, and Google regarding data access and usage.

1. Information We Collect

Personal Data:
When you use our App, we may collect personally identifiable information that you voluntarily provide:
- Contact Information: Name, email address, postal address, and phone number.
- Account Credentials: Usernames and passwords for accessing our services.
- Preferences and Interests: Information you provide regarding your gift preferences and those of your recipients.
- Recipient Details: Names and contact information of gift recipients to facilitate gift recommendations.

Automatically Collected Information:
- Device Information: Device type, operating system, browser type, and unique device identifiers.
- Usage Data: Pages viewed, links clicked, features used, access dates and times, and other information about your App usage.
- IP Address and Location Data: General location inferred from your IP address.

Apple Data:
In compliance with Apple's App Store privacy guidelines, we may collect the following data through the App:
- Device Identifiers: Information about your device model, operating system, and App usage.
- In-App Purchases: Details related to purchases made within the App.
- App Activity: Data regarding App functionality use and frequency to enhance performance and user experience.

Information from Third-Party Platforms:
With your consent, we may collect information from third-party platforms such as Facebook and Google. This may include:
- Facebook Data: Basic profile information, friends list (to identify gift recipients), birthdays, and interests for improved recommendations.
- Google Data: Profile information if signed in via Google (name, email, profile picture) and Google Maps usage if location-based services are enabled.

2. How We Use Your Information

We use the information we collect to:
- Provide Services: Operate, maintain, and offer App functionality.
- Personalization: Tailor content and recommendations based on your preferences and those of your friends (with consent).
- Communication: Send account-related updates, security alerts, and support messages.
- Customer Support: Address comments, questions, and requests.
- Analytics and Improvement: Monitor trends and enhance user experience and functionality.
- Marketing and Advertising: Provide promotional materials or advertisements (if opted in).
- Legal Compliance: Meet legal obligations, resolve disputes, and enforce agreements.

3. Legal Bases for Processing (EEA Users)

For EEA users, our legal bases for collecting and using your data include:
- Consent: You have given consent for specific purposes.
- Contractual Necessity: Processing is essential for contract performance.
- Legal Obligation: Required compliance with legal obligations.
- Legitimate Interests: Necessary for our interests, such as improving App security and functionality.

4. Disclosure of Your Information

Service Providers
We may share your data with trusted third-party service providers to:
- Process payments
- Perform data analysis
- Deliver emails
- Host services
- Provide customer support

Business Transfers
In a merger, acquisition, financing, or asset sale, your data may transfer as part of the transaction. We will notify you if this Privacy Policy changes.

Legal Obligations and Public Authorities
We may disclose data if required by law or in response to government requests. We strive to notify you unless prohibited by law.

5. Your Rights and Choices

Access and Correction
Update your personal information through account settings.

Data Portability
Request a copy of your data in a structured, machine-readable format.

Data Deletion
Request data deletion by contacting us at support@gyftpro.com, subject to applicable laws.

Opt-Out of Marketing
Unsubscribe from marketing emails through instructions in those emails or by contacting us.

Disconnecting Third-Party Accounts
You may disconnect Facebook or Google accounts at any time. Upon disconnection, we will no longer access new data from these platforms.

6. Cookies and Tracking Technologies

We use cookies and tracking tools to improve our services and serve interest-based ads. Manage cookie preferences through your browser or device settings.

7. Security of Your Information

We apply reasonable security measures, including:
- Encryption: SSL/TLS encryption for data transmission.
- Access Controls: Limited access to authorized personnel only.
- Regular Audits: Regular security audits and assessments.

While we aim to protect your data, no internet transmission is 100% secure.

8. International Data Transfers

Your data may be transferred to servers outside your jurisdiction. By providing data, you consent to these transfers and we ensure your data is securely treated.

9. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect information from children. Contact us at support@gyftpro.com if you believe we have inadvertently collected such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy as necessary. Continued use of the App after any changes implies acceptance of the revised policy.

11. Contact Us

For questions or concerns, reach out to:
Email: support@gyftpro.com

12. California Privacy Rights

California residents have rights under the CCPA, including:
- Right to Know: Request the categories and specific data collected.
- Right to Delete: Request deletion of collected data (exceptions may apply).
- Right to Opt-Out: GyftPro does not sell personal data to third parties.
- Non-Discrimination: Exercising your rights will not affect service quality.

13. EEA Privacy Rights

EEA residents have rights under GDPR, including access, rectification, deletion, and data portability. Contact support@gyftpro.com for assistance with GDPR rights.

Effective Date: This Privacy Policy is effective as of October 24, 2024.